Quality of Care
Omeo District Health participates in a number of accreditation schemes including:
1. National Safety and Quality Health Services Standards (NSQHS Standards) https://www.safetyandquality.gov.au/standards/nsqhs-standards
These apply to our acute and urgent care services.
2. Aged Care Quality Standards (ACQS)
https://www.agedcarequality.gov.au/providers/quality-standards
These apply to services delivered to our Residential Aged Care and our Home Based Care Services. They also apply to the Transitional Care services provided by ODH (via Latrobe Regional Health).
3. Australian General Practice Accreditation Limited (AGPAL)
https://www.agpal.com.au/general-practice-accreditation/racgp-standards/
These relate to our primary care services delivered by the ODH Community Health Centre, in particular the Omeo Medical Centre.
4. Child Safe Standards
Child Safe Standards | health.vic.gov.au
The Child Safe Standards were introduced in response to recommendations from the Victorian Parliamentary Inquiry into the Handling of Child Abuse by Religious and other Non-Government Organisations. The Inquiry found that more must be done to prevent and respond to child abuse.
There are 11 Child Safe Standards. The standards aim to:
promote the safety of children
prevent child abuse
ensure organisations have effective processes to respond to and report allegations of child abuse.
5. Strengthening Hospital Response to Family Violence (SHRFV)
Implement a whole-of-hospital model for responding to family violence | vic.gov.au
Recommendation '95' of the Royal Commision commissioned by the Victorian Government called for the resourcing of public hospitals to implement a whole-of-hospital model for responding to family violence, including ongoing improvements and reporting requirement. This is in line with the Multi-Agency Risk Assessment and Management Framework (MARAM).
6. NDIS practice standards
These relate to services delivered by ODH to NDIS participants.
In addition to formal accreditation schemes, there are a number of frameworks, standards and policies that ODH needs to demonstrate compliance with. For example, Child Safe Standards, Disability and inclusion, MARAM and the Family violence information sharing scheme, Gender Equality, Food and Nutrition Standards, new Safe Patient Act requirements and many others.
Our active participation and dedication to meeting the requirements of these quality and safety programs demonstrates our commitment to delivering safe and quality focused healthcare for you, your family and the community. This means you can be reassured of high-quality care and support, and that provision of safe work practices.
